VoltSyncra Support
How can we help?
Set up VoltSyncra, connect supported power-system devices, organize battery banks, and troubleshoot common connection or reading problems.
Getting Started
Install, sign in, scan, register devices, and verify your first readings.
Adding & Managing Devices
Understand scanning, registration, names, PINs, device types, and connection behavior.
Battery Banks
Group batteries and understand how VoltSyncra summarizes voltage, current, state of charge, and capacity.
Victron Devices
Guidance for SmartShunt, BMV, SmartSolar MPPT and other Victron equipment.
Account & Licensing
Account registration, sign-in, trial and device activation basics.
Troubleshooting
Work through connection failures, stale readings, Bluetooth issues, and unexpected values.
Diagnostics & Support
Capture useful details before reporting a problem so it can be reproduced and fixed quickly.
Frequently Asked Questions
Short answers to common questions about Bluetooth, device support, privacy, and monitoring.
Start here
- Install and sign in. Use the same VoltSyncra account on each supported platform.
- Turn on Bluetooth. Keep the phone or computer within normal Bluetooth range of the equipment.
- Scan for devices. Register the devices you want VoltSyncra to monitor.
- Name and organize them. Use names that match the equipment on your boat, RV, vehicle, or off-grid system.
- Verify the first readings. Compare VoltSyncra against the manufacturer's app before relying on a newly supported device.